Question 1

Do I need a referral to come in?

Accepted Answer

No referrals necessary—you can call us directly. We accept patients whether they've been to the ER or not.

Question 2

What if I don't feel pain yet?

Accepted Answer

It's common for pain to show up hours or even days after a crash. Stiffness, soreness, dizziness, and headaches can all be delayed. If you were in an accident and something feels off—even slightly—it's smart to get checked out before symptoms get worse.

Question 3

Do you bill auto insurance?

Accepted Answer

Yes. In most cases, we can bill your auto insurance directly. We'll go over your coverage details with you before any treatment begins so you're not left guessing about costs.

Question 4

What if I'm already working with a lawyer?

Accepted Answer

No problem. We're experienced in handling documentation for legal cases and can coordinate with your attorney. Just let us know when you book or arrive.

Question 5

How soon can I be seen?

Accepted Answer

We offer same-day appointments at all three of our locations—give us a call and we can get you taken care of.

Question 6

What do you treat?

Accepted Answer

We focus entirely on injuries caused by car accidents. That includes whiplash, back and neck pain, joint pain, soft tissue injuries, muscle tension, concussion symptoms, and more. If you're unsure whether your symptoms are serious, visit our 'Should I Get Checked Out?' page.

Question 7

What should I bring to my first visit?

Accepted Answer

Bring your photo ID and insurance information, if applicable. If you have any documents from your ER visit, imaging results, or legal paperwork, bring those too—but they are not required.

Question 8

What happens at my first appointment?

Accepted Answer

You'll meet with one of our providers for a full evaluation. We'll go over your symptoms, perform any necessary testing, and recommend a treatment plan that fits your recovery goals.

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